Shipping and Delivery Policy
Our goal is to offer you the best shipping options, no matter where you live.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 2–4 days. Once your order is fulfilled tracking will be sent via email. If you cannot find your tracking number please search your email for: "Chain Dream." Thank you for your continued patience.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time. If more than 30 business days have passed please email us at firstname.lastname@example.org to review the status of your order.